1. Booking and Payment

• Sessions must be paid in full before the session date to secure your spot.

• Payment is via invoice or direct payment link (add specifics if needed, e.g., Stripe, PayPal, bank transfer).

• Packages (if any) must be used within a specified time frame (e.g., 3 months for 6 sessions).

2. Cancellations and Rescheduling

• You can reschedule up to 24 hours in advance at no charge.

• Cancellations with less than 24 hours’ notice or no-shows may result in the session being forfeited (at your discretion).

• I understand life happens—please get in touch if there’s an emergency.

3. Refund Policy

• Refunds are not available once sessions have begun.

• If you purchase a bundle and decide not to continue, a partial refund may be possible for unused sessions (at my discretion).

4. Session Use and Responsibility

• These sessions are for creative business support, not legal or financial advice.

• I’ll always offer support, insight, and guidance based on experience, but decisions and outcomes remain your responsibility.

5. Confidentiality

• Everything shared in our sessions is confidential. Your ideas and plans are safe with me.

• I may ask for permission to share anonymised feedback or outcomes for marketing or case studies.